

Pledged to Keep
Americans Connected
By pledging with the FCC to Keep Americans Connected, CarolinaLink members suspended residential disconnections for non-payment and did not charge late fees or interest to members from March through June. The initiative was created to ensure that Americans do not lose connectivity for telephone and internet services as a result of economic distress related to the COVID-19 pandemic. Our members also worked one-on-one with business customers who were faced with financial hardships or had to temporarily close their doors to come up with solutions to keep them connected until they were back on their feet.